Refund Policy

Last updated: 1 January, 2026

1. No Refund Policy

NotefyAI does not offer refunds for any purchases, including paid plans, add-on credits, or other services provided through the platform.

2. Rationale

2.1 NotefyAI provides instant access to digital services and allocates computational resources immediately upon purchase. Once credits or plan access are granted, these resources cannot be recovered or reversed.

2.2 Due to the nature of AI-powered content processing and immediate feature availability, all purchases are considered final.

3. Exceptions

While we maintain a strict no-refund policy, we may consider exceptions in rare cases, such as:

• Verified technical issues that prevent access to the Service
• Confirmed billing errors or duplicate charges

Any exceptions are evaluated on a case-by-case basis and are granted solely at the discretion of NoteXNotefyAItract.

4. Credits and Plan Usage

Purchased credits and paid plans are non-transferable and cannot be exchanged for cash or other services. Unused credits are not refundable and may expire as stated at the time of purchase.

5. Cancellation

Since NotefyAI does not require recurring subscriptions, there is no cancellation process. You may stop using the Service at any time, but no refunds will be issued for unused credits or remaining plan access.

6. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page.

7. Contact Us

If you have any questions about this Refund Policy or believe you have been charged in error, please contact us at support@notefyai.com.